Shipping Policy

Last Updated: July 9, 2026

Thank you for shopping with TrendHavenGlobal. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below before placing your order.

Order Processing

All orders are processed after payment has been successfully received.

Processing times generally range from 1 to 7 business days, depending on product availability, order volume, and operational requirements.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, holidays, or promotional events, processing times may be extended.

Shipping Time

After your order has been processed and shipped, estimated delivery is typically 5 to 15 business days.

Please note that these delivery estimates are not guaranteed and may vary depending on:

• Your destination country;
• Local postal services;
• Customs inspections;
• Weather conditions;
• Transportation disruptions; or
• Other circumstances beyond our control.

Shipping Rates

TrendHavenGlobal charges a flat-rate shipping fee, which is displayed during checkout before your order is finalized.

Any applicable shipping charges will be clearly shown before payment is completed.

Tracking Information

Once your order has been shipped, a tracking number will be provided.

Tracking information is typically sent via email within 24 to 72 hours after shipment.

Please allow additional time for tracking updates to appear while the carrier processes your package.

Worldwide Shipping

TrendHavenGlobal ships to most countries worldwide.

However, due to international conflicts, government restrictions, carrier limitations, sanctions, or other logistical circumstances, shipping to certain countries or regions may not be available.

We reserve the right to decline or cancel orders destined for locations where shipping is unavailable or impractical.

Multiple Packages

If your order contains multiple products, they may be shipped separately.

This helps ensure faster delivery and allows products from different suppliers or warehouses to reach you as soon as possible.

As a result, you may receive multiple tracking numbers and your items may arrive on different dates.

Customs and Import Delays

International shipments may be subject to customs inspections or clearance procedures.

Customers are responsible for providing any information requested by customs authorities, including identification numbers, tax information, or other documentation required for import clearance.

While TrendHavenGlobal covers applicable customs duties and import-related fees where stated, customs processing times are determined solely by the relevant authorities and are outside of our control.

We are not responsible for delays caused by customs inspections or clearance procedures.

Incorrect Shipping Address

Customers are responsible for ensuring that all shipping information is accurate before placing an order.

If you notice an error in your shipping address, please contact us immediately.

Address changes can generally only be made before the order has been shipped.

Once an order has been shipped, we are unable to modify the shipping address and cannot be held responsible for delivery issues resulting from incorrect information provided by the customer.

Failed Deliveries and Unclaimed Packages

If delivery cannot be completed due to an incorrect shipping address, failure to collect the package, or other circumstances within the customer's control, customers are responsible for contacting their local postal service or shipping carrier to arrange delivery or collection.

Once a package has reached the destination country or local delivery network, final delivery is managed by the local carrier.

Refunds or other resolutions for failed deliveries may be considered on a case-by-case basis where a reasonable explanation is provided, but are not guaranteed.

Lost Packages

If you believe your package has been lost during transit, please contact our customer support team as soon as possible.

We will investigate the shipment with the carrier and work toward an appropriate resolution, which may include a replacement or refund where applicable.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery.

To assist with your claim, we may request clear photographs or videos showing the damage to both the packaging and the product.

Failure to report shipping damage within this timeframe may affect our ability to process your request.

Shipping Restrictions

TrendHavenGlobal reserves the right to refuse or cancel shipments to countries, territories, or regions where delivery is unavailable, prohibited, or presents significant logistical or legal challenges.

Contact Us

If you have any questions regarding this Shipping Policy or require assistance with your shipment, please contact us:

TrendHavenGlobal

Email: TrendHavenGlobal@gmail.com

Our customer support team will be happy to assist you with any shipping-related inquiries.